Due to epidemic, the transportation will take longer than usual, so we cooperate with USPS. First, we need to deliver the item to USPS with DHL, which may take 5 to 10 business days ( Note: the tracking number will be created before we deliver the item to USPS, so you can not check the information in the process of transportation), then USPS deliver items to you. we are sorry for any delay on this matter.
Free shipping for orders over $69 Free express shipping for orders over $129 Standard Delivery:7-15 business days. Express Delivery:4-5 business days. Receiving Time=Processing Time+Shipping Time
Q : Why do I choose you?
A : We are one of the web's first online stores and has been helping the fashion-conscious look fabulous since 2008.Our target audience is the 18-35 women's wear market. We aim to be exciting and innovative, offering our customers the fashions they wanted. Most important is we are safe and guaranteed.
Q：Will I have to pay sales tax?
A：We will send out your parcel as a "gift" and mark the value in low, but we can't promise no sales tax.
Q : May i know whether you are safe?
A：We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security.
Q : How can I do the payment?
A：There are different ways you can choose to pay at our webiste.You can choose paypal,credit card and others. More ways you can find follow this link :https://www.melodicday.com/pages/how-to-place-an-order .
Q : Do you have a shop?
A：We just do the business on line.
Q : How can I choose my size?
A：For every category we do offer an size chart or specific size description under the page below,please measure carefully before your buying.
Q : How can I know my order status?
A : Please check at "TRACK MY ORDER" at the bottom of webpage. We will update any news in time.
Q : Can I exchange my item,size or shipping address?
A：Yes you can but you have to inform us before your item is shipped. Please note we can't do the exchange once we have shipped your order.
Q : How fast can i get my order?
A：Different shippping method will cause different delivery time. But you can find more follow our shipping policy.
Q : Can i return my item?
A：If you are not satisfied with your purchase and want to return them back please contact our customer service first. But you need to pay for the return shipping fee. About return policy you can click this link : https://www.melodicday.com/pages/return-exchange
Q : How to contact you?
A：For your order please contact this email : email@example.com
For cooperation please contact this email : firstname.lastname@example.org
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